The customer wanted to move away from their old technology to Botree SFA with a focus on providing their 3000+ field force a better experience to cut down their time in processes to increase their productivity. The customer was finding the visibility a challenge in absence of one single consolidated reporting and was struggling to find the actual pain points which resulted in shifting goal posts.
Since the customer was already using Botree DMS, by switching to Botree SFA, the customer wanted to bring t